Powerful Outlook Add-ins

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PostPosted: Fri Jan 12, 2007 5:31 pm 
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Joined: Fri Jan 12, 2007 5:26 pm
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i installed the trial of B&W and it worked fine. I then installed mapilab groupware and B&w disappeared from the tools menu and is not available when creating or replying to an email. I have since unistalled mapilabs server and have disabled ALL other add-ins (using B&W's outlook addin utility) and it still does not work. I only have 5 days left on the trial and would like to give it a shot before I move on. any help would be appreciated

Nate



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PostPosted: Fri Jan 12, 2007 8:26 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
It sounds like there was a conflict with groupware.

Please try one of the following potential solutions:
1. from your main Outlook window, go to Help -> About Microsoft Office Outlook -> Disabled Items: see if Bells & Whistles is listed there. If it's listed, select it, click on the Enable button, then restart Outlook;

2. if it still does not work, please uninstall the program (from the Windows Control Panel - Add/Remove Programs), then reinstall it back;

3. if it still does not work, please let me know (while Outlook is running) if you can see a Process running called BWOpts.exe. You can see the running processes list by opening the Windows Task Manager -> Processes.

Regards,
Bogdan



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