Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Tue Dec 19, 2006 5:34 am 
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Joined: Tue Dec 19, 2006 5:31 am
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Outlook 2003..

When you first log into the system and open outlook the addin loads. If you shut down outlook and reopen it disapears. The template selection is still visable in new emails however you cant insert text.

If then I log off and login again, start outlook the addin reaapears.

Also often when starting Outlook I now get a Operation Failed message where without B&W I didnt.

I am implementing this system with a new Phone system for switch so it's important I get this solved.

Thanks



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PostPosted: Wed Dec 20, 2006 7:23 am 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
If you don't use the Notes feature of B&W, can you please disable notes, restart Outlook and see if the problem still occurs? To disable notes, go to the Bells & Whistles toolbar, then to Options -> Alerts & Notes: disable the bottom 3 options for using notes.

Regards,
Bogdan



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