Powerful Outlook Add-ins

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PostPosted: Mon Oct 14, 2013 9:10 am 
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Joined: Fri May 17, 2013 9:02 am
Posts: 2
I have v3 of Easy MailMerge and have been using it with outlook 2013 without a problem until now.

I have recently had to re-install My OS and consequently, everything else on my desktop.

Initially I installed outlook and then Easy MailMerge v3 and all appear to be fine. Then, upon opening outlook, Easy MailMerge informed me of an update I might need to install. I instructed the install to take place and now Easy MailMerge options do not appear in outlook. Looking at the list of outlook add-ons, it appears Easy MailMerge is being disabled because it is stopping outlook from loading. I have re-enabled the add-on but outlook crashes on load and disables the add-on once again.

I have uninstalled Easy MailMerge , rebooted and reinstalled, but this has no positive effect.

Please can you help me with this problem as I have huge amounts of email to send out ASAP.



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PostPosted: Mon Oct 14, 2013 5:09 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
To help us solve this issue ASAP, please send us the crash dump file (as per the email instructions) so we can understand why Outlook disables it.

Thanks!

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Outlook Add-ins and Outlook Productivity Solutions
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