Powerful Outlook Add-ins

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PostPosted: Tue Apr 09, 2013 12:15 am 
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Joined: Tue Apr 09, 2013 12:10 am
Posts: 2
Not sure what happened, but after installing the demo version for testing on my Outlook 2101, Windows7 x64 Pro laptop, the search engine has reverted to a pre-2010 version. It now opens in what looks like advanced mode and under options>search it now says I need to upgrade search. Then link takes me to a VISTA 64 version of search.

I am pretty frustrated that an add-inn to Outlook has hijacked my system. How can I fix this? If I uninstall the .COM, will it also revert my search to the proper version?

This isn't making feel real good about buying the product!

...Rich



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PostPosted: Wed Apr 10, 2013 11:57 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

I'm sorry, but I really, really don't think EMM caused this... it really can't do that, so there may be something wrong with your Outlook installation. I have actually never heard of an issue such as this, so please try repairing Outlook by going to Start -> Control Panel -> Programs and Features -> in the newly-opened window, right click MS Office 2010 -> choose the Change function (not the Uninstall one) -> choose the Repair option, then follow the steps displayed.

You can uninstall EMM by going to Start - All Programs - DS Development - Easy Mail Merge and choosing the Uninstall option, bu t I don't think that will help.

Please inform us of your findings, we are looking forward to your reply.

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Service Support Dept., DS Development
http://www.outlook-apps.com
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PostPosted: Wed Apr 10, 2013 3:24 pm 
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Joined: Tue Apr 09, 2013 12:10 am
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When I rebooted, the problem went away. It was really strange that it happened right after installing the demo, but it did clear up after a reboot. (Guess I should have tried that first).

...Rich



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