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PostPosted: Thu Jan 13, 2011 2:01 pm 
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Joined: Wed Jan 12, 2011 11:16 am
Posts: 1
I recently updated our computer systems to run on an exchange server and I am not sure why but the number of items that I can “insert” in a mail merge has been reduced to just Address or Name, Unfortunlaty I send a Mail Merge using the Name and it appears in the email as the fill name and email address so it is not ideal!!

I have had First name, Last name etc etc Can you tell me how to get these options returned.

I await your reply, many thanks



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PostPosted: Fri Jan 21, 2011 3:23 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

I sincerely apologize for the late response.

Could you please try importing contacts from the actual Outlook Contacts folder? If you import distribution lists your personalization options are limited only to the recipient's Full Name, whereas in Outlook's Contacts you can have First and Last Name, Address, tel. no. etc. If the option is not present, you will have to set-up your exchange account accordingly, so that it lets you access contacts and share them between co-workers.

Please contact me again if I can be of any more help.

Kind Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
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Email: support@EmailAddressManager.com

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Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
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Email: support@outlook-apps.com



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