Powerful Outlook Add-ins

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PostPosted: Wed Jul 14, 2010 8:35 pm 
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Joined: Wed Jul 14, 2010 8:31 pm
Posts: 2
I'm using Easy Mail Merge 2.0 with MS Outlook 2007 on Windows 7. All of my email addresses had first name and last name in the contacts list, yet when I send out a mailing with Easy Mail Merge, only some of the emails contain the addresee's first name. I had selected this option for my email salutation. Why aren't all the names getting inserted into every email that goes out?
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Easy Mail Merge version: 2.0.185.0
Outlook version: 12.0.0.6535
OS version: Windows 7 Ultimate (Build 7600.16539.amd64fre.win7_gdr.100226-1909) Version 6.1
Application store folder: C:\Users\Dennis\AppData\Roaming\DS Development\EMM\
MS Word Editor: Yes
Microsoft Exchange Server: No
Uses COMAddins:
ProgID: AccessAddin.DC
Description: Microsoft Access Outlook Add-in for Data Collection and Publishing
Connect: False
ProgID: BtOfficeAddin.BtOfficeIntegration.1
Description: Send to Bluetooth
Connect: True
ProgID: ColleagueImport.ColleagueImportAddin
Description: Microsoft Office SharePoint Server Colleague Import Add-in
Connect: True
ProgID: EMMAddin.Connect
Description: Easy Mail Merge
Connect: True
ProgID: Groove.OutlookProxyAddIn
Description: Microsoft Office Groove Proxy for Outlook Add-in
Connect: True
ProgID: Microsoft.OMSAddin
Description: Microsoft Outlook Mobile Service
Connect: True
ProgID: Microsoft.VbaAddinForOutlook.1
Description: Microsoft VBA for Outlook Addin
Connect: True
ProgID: MsouPlug.OutlookPlug
Description: Norton AntiSpam Outlook Plugin
Connect: True
ProgID: OLSideShow.Addin
Description: Calendar Gadget for Windows SideShow
Connect: False
ProgID: OneNote.OutlookAddin.12
Description: OneNote Notes about Outlook Items
Connect: True
ProgID: Search.OutlookToolbar
Description: Windows Search Email Indexer
Connect: True
ProgID: SnagItOfficeAddin.Connect
Description: SnagIt Add-in
Connect: True
ProgID: UmOutlookAddin.FormRegionAddin
Description: Microsoft Exchange Unified Messaging
Connect: True
ProgID: YouSendIt.OfficeAddIn
Description: YouSendIt Outlook 2.8 Plug-in
Connect: True



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PostPosted: Thu Jul 15, 2010 8:25 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi,

In order to properly solve your problem, please send us a copy of the csv file so we can make some tests and see exactly what went wrong.

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.emailaddressmanager.com
Follow on Twitter: http://twitter.com/dsdevelopment
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Email: andrei@emailaddressmanager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
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Email: support@outlook-apps.com



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PostPosted: Fri Oct 08, 2010 2:32 pm 
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Joined: Wed Jul 14, 2010 8:31 pm
Posts: 2
Mr. Smith,

I'm not going to send a copy of the .CSV file as it contains privacy information (phone, email addresses) of all my contacts. Please rest assured that all my contacts that I used in the mail merge I sent out using your sofware in Outlook contained both first and last names, yet your software did not consistently merge the names into the final email.

Dennis Boone



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