Powerful Outlook Add-ins

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PostPosted: Tue Jun 15, 2010 10:20 pm 
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Joined: Tue Jun 15, 2010 10:17 pm
Posts: 2
Hi,

I just downloaded your program. I have Outlook 2003 setup to use my AOL account. I set up the merger using a CSV file, and everything is fine until I hit send. Outlook then crashes, and immediately restarts and asks me if I want to continue with my merger session. I click yes, and it sends 10 emails and the freezes. No more emails are sent no matter how long a wait.

Please help.



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PostPosted: Wed Jun 16, 2010 10:38 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi Adam,

In order to properly solve your problem, please let me know which is the exact version of Easy Mail Merge that you are using, your operating sistem version and Microsoft Office version also.
Do you have any more add-ins for Outlook installed?

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.emailaddressmanager.com
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Email: andrei@emailaddressmanager.com

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Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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Email: support@outlook-apps.com



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PostPosted: Wed Jun 16, 2010 9:41 pm 
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Joined: Tue Jun 15, 2010 10:17 pm
Posts: 2
Apologies on not giving you enough info. Here are the specs.

EMM version 2.0.185.0
Outlook '02 version 10.2627.2625
Windows XP, I'm the admin, and there are no other add ons running.
There are also no error codes, it simply stops working.

Thanks.



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