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 Post subject: Out of Memory Error
PostPosted: Thu Feb 12, 2009 6:59 am 

Joined: Thu Feb 12, 2009 6:26 am
Posts: 1

Appreciate any help.

Using outlook 2003, I import a CSV of around 48k.

Select the email field.. (500 users) and make it to the last screen (completed) then select finish.

I am greeted with

Failed to start a new session.

The items were copied instead of moved because the original items could not be deleted. Insufficient memory to complete operation.

I see a new session in the easy mail merge session folder, however it is empty... 256bytes.

Please help.

I have at least 1gb ram free. 2GB installed.

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 Post subject: Re: Out of Memory Error
PostPosted: Thu Feb 12, 2009 9:43 am 

Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi Kingo

In order to assist you on this problem you will have to give me some more details.

- Do you have any other add-ins installed on your outlook profile?
- What version of Windows are you using?
- If you try to import from Outlook contacts instead of CSV, do you get the same erorr?
- Did you try to import the CSV with Easy Mail Merge from a different computer? Do you receive the same erorr? If you do, is it possible to e-mail us(mailto:support@emailaddressmanager.com) the CSV file?


Best Regards,
Andrew Smith
Service Support Dept., DS Development
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Email: support@outlook-apps.com

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