Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Thu Jun 07, 2007 6:35 am 
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Joined: Thu Jun 07, 2007 6:28 am
Posts: 2
Hi,
I have bought Easy Mail Merge yesterday and it worked well.
Today I get the message : 'Failed to get inspector command bars collection. Error code 0x%08x.
Error code 0x84104002.'
It appears once I have selected the adress and go to the preparing of the message section.

I have unistalled and reinstalled, nothing changes.
It could perhaps appear because I have cleaned my register with tuneuputilities yesterday evening
What must I do ?

I am french, so sorry for my bad english.
Regards,
Thierry Seewald



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PostPosted: Thu Jun 07, 2007 12:03 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
Hi Thierry,

That error message says that Outlook can't deploy the Easy Mail Merge toolbar. Since it worked fine yesterday, I assume the problem is somehow related to the registry cleanup, maybe Outlook was affected by it. Is it possible for you to revert the cleanup, get back to yesterday's registry setup and see if it works better?

Regards,
Bogdan



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PostPosted: Fri Jun 08, 2007 7:16 am 
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Joined: Thu Jun 07, 2007 6:28 am
Posts: 2
I restored Outlook and it works again.



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