I just installed easy mail merge on a computer with running Vista - I am using however outlook 2003. I went through the process of queuing up the mail normally, by starting the merge tool, selecting a .csv I'd created, and continuing. Then the Word window opened to allow me to enter my text to send in the merge. for some reason the text, which I had pasted on the clipboard previously, was not available, so i went to the program where I had the text open in another window, copied it to the clipboard, and toggled back to Easy mail Merge. When I got back to the window, the easy mail merge toolbar was gone from the mail editor. I right-clicked, found the toolbar there, and "checked" it. However, once the toolbar was back on, when i hit the "send" button, nothing happened. I then repeated the process to see if I could get the message to send while the EasyMailMerge toolbar was on the mail editor when it first appears. It did give me the "are you sure you want to send personal mails" message, so apparently it would send the merge if I carried through at that point. Problem was, I didn't have any text ready to go as the text was going to be pasted in by me, and since it disappeared from the clipboard, I would have to toggle away from easymailmerge. Every time I would do that, I would lose the "send" button, and when I rechecked it on the toolbars, it would not work - again nothing would happen when I clicked it.