Powerful Outlook Add-ins

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PostPosted: Mon Oct 14, 2013 9:10 am 

Joined: Fri May 17, 2013 9:02 am
Posts: 2
I have v3 of Easy MailMerge and have been using it with outlook 2013 without a problem until now.

I have recently had to re-install My OS and consequently, everything else on my desktop.

Initially I installed outlook and then Easy MailMerge v3 and all appear to be fine. Then, upon opening outlook, Easy MailMerge informed me of an update I might need to install. I instructed the install to take place and now Easy MailMerge options do not appear in outlook. Looking at the list of outlook add-ons, it appears Easy MailMerge is being disabled because it is stopping outlook from loading. I have re-enabled the add-on but outlook crashes on load and disables the add-on once again.

I have uninstalled Easy MailMerge , rebooted and reinstalled, but this has no positive effect.

Please can you help me with this problem as I have huge amounts of email to send out ASAP.

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PostPosted: Mon Oct 14, 2013 5:09 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
To help us solve this issue ASAP, please send us the crash dump file (as per the email instructions) so we can understand why Outlook disables it.


DS Development
Outlook Add-ins and Outlook Productivity Solutions

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