Hi Mario,
To answer your questions:
1. Bells & Whistles changes the message format AFTER Outlook gets to initiate the new message. This means that, for Outlook, the message is going to be composed in plain text, so it can't insert your rich-text signature. Then, Outlook doesn't monitor to see if the message format was changed, so it doesn't insert the signature even if Bells & Whistles changed the mail format to HTML;
2. we are not aware of a bug like the one that you described (doubled attachments) - we just tested and it works fine on our end. The latest version is 3.0.144 - what version are you running? You can see the full version number under the About Us window of the Bells & Whistles Outlook toolbar;
3. When the message is to be sent, Outlook attaches the signature image as a regular file attachment... so, when Bells & Whistles scans the email, it finds the image and it internally reports it as having a file attachment - as a result, it doesn't trigger the missing attachment alert.
I hope it clarifies the questions, although unfortunately my answers are not solving the issues you reported.
Kind regards,
Bogdan
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