Powerful Outlook Add-ins

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 Post subject: Outlook Error Code 5
PostPosted: Sun Jan 23, 2005 10:53 am 
Hi there,

Whenever I close the B&W Options window, I get a message that says:

Failed to save options. Error Code 5

and (no guesses) it's failed to save the changes I've made to the options.

Any ideas why this is happening as it's a bit of a pain. I've tried uninstalling and re-installing the program a couple of time but it hasn't made any difference.

I have Outlook 2002 (10.2627.2625) on XP Pro with SP2 installed.

Thanks - Jon



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 Post subject:
PostPosted: Sun Jan 23, 2005 2:35 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
The error is caused by not having enough XP user rights to save the changes to the Windows registry. Make sure when you install Bells & Whistles that you install it from an XP account which has administrator rights over Windows.

Also, we experienced the same error code when we tested on non-administrator user accounts of Windows 2003 Server Standard Edition, but on that case it was a programming fault. So please make sure you are using the latest product release: download it directly from our site, using the top/right Download button of this page.

Bogdan



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PostPosted: Tue Jan 25, 2005 9:20 am 
Hi Bogdan,

It's strange as the account I installed it from originally does have full admin rights but I've uninstalled and re-installed from the main Administrator account and it's working fine now.

Thanks again !!



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