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PostPosted: Thu Jul 14, 2011 3:36 pm 
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Joined: Mon Aug 09, 2010 4:02 pm
Posts: 1
After installing Commodo Internet Security (64 bit) Bells and Whistles is blocked and will not start with Outlook. The error code is -1. I have endevoured to unblock B&W in Commodo using all obvious methods with no success. Have you any advice for the resolution of this problem?

DS Development - Bells & Whistles for Outlook Version 4.0.252.0
Microsoft® Office Version 14.0.0370.400 (64 bit)
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Commodo Internet Security 5.5.195786.1383 (64 bit)



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PostPosted: Wed Jul 20, 2011 1:05 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

Thank you for supporting our products.
Normally, to fix this issue, you just have to define Bells&Whistles as a "trusted application". You can find out how to do this by following these links:
http://help.comodo.com/topic-72-1-155-1099-define-a-new-trusted-application.html and http://help.comodo.com/topic-72-1-142-379-My-Trusted-Software-Vendors.html.
Please follow the steps provided there and try again.

If it still doesn't work, you can either contact us here or by email, at support@emailaddressmanager.com.


Best Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
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Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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