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 Post subject: uninstall
PostPosted: Thu Aug 20, 2009 6:37 pm 
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Joined: Fri Nov 28, 2008 4:56 am
Posts: 17
how do I do complete uninstall

add/remove is inadequate

leaves registry info & key

have insert text issue can not remove app

please provide excact registry location for manually deletion of all references
to your app

sincerely a registered and update prepaid user



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 Post subject: Re: uninstall
PostPosted: Fri Aug 21, 2009 5:47 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
The registry keys that are left behind are intended to save you from having to re-activate your license, in case you reinstall the application on the same computer. You can safely delete the registry entries that are left behind, but if you will reinstall the product & reactivate it, it will count as a new activation (each singe user license can be activated on max 2 different computers).



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 Post subject: Re: uninstall
PostPosted: Fri Aug 21, 2009 7:34 pm 
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Joined: Fri Nov 28, 2008 4:56 am
Posts: 17
i am glad I ask the question
for I would certainly not pay you over and over for the same licensesing key.
we routinely backup our system and retain specific backup/restore files seperately.
in addition hardware change are very frequent in our operation.
please provide detailed information on what registry/program information to backup so that we may flawlessly able to restore the app should we have a need to do so.



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 Post subject: Re: uninstall
PostPosted: Sat Aug 22, 2009 5:42 am 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
These are the only registry entries that are left over the B&W uninstallation process:
HKEY_CURRENT_USER\Software\BellsAndWhistles
HKEY_CURRENT_USER\Software\BW2



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