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PostPosted: Wed Jul 08, 2009 7:02 am 
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Joined: Wed Jul 08, 2009 6:56 am
Posts: 5
Hi

A few months ago I installed Bells & Whistles to send a mass mail to all unanswered post.
Everything worked well, easy to use/configure... Now after lot's of work done and the program expired, I purchased a full license of the program.

When I tried to activate it, I get the following error:

Code:
failed to save license information. License save error. Error code 0x80070005


I get the same error when using these activation 'offline' files.


Any ideas?



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PostPosted: Wed Jul 08, 2009 8:02 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi Peterv,

Please let me know what operating system are you using and also do you have an antivirus installed on your machine? If you do please make a rule to allow BWOpts.exe to run.

Kind Regards,
Andrew Smith

DS Development Support Team

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Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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Email: support@outlook-apps.com



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PostPosted: Wed Jul 08, 2009 8:24 am 
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Joined: Wed Jul 08, 2009 6:56 am
Posts: 5
I'm using Windows XP

For the moment I have karspersky running on my computer (work).
Even so I close the application, it still gives me the same error.

I tried checking the taskmanager for any process leftovers of the firewall, but none.



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PostPosted: Fri Jul 10, 2009 6:34 am 
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Joined: Wed Jul 08, 2009 6:56 am
Posts: 5
Hi,

Is there anyone able to help me with this?
I've purchased this at 2009-07-08 09:33:07 and really need to start using it.

Regards



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PostPosted: Tue Jul 14, 2009 7:36 am 
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Joined: Wed Jul 08, 2009 6:56 am
Posts: 5
Any update on this problem?

thank you



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PostPosted: Tue Jul 14, 2009 8:34 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi Peterv,

Sorry for this late reply, a workaround would be to uninstall Bells & Whistles, deactivate you firewall and reinstall it using the following link : http://www.emailaddressmanager.com/outlook-bells3.exe

Kind Regards,
Andrew Smith

DS Development Support Team

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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