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 Post subject: Auto Tracking IDs
PostPosted: Mon Aug 29, 2005 5:02 am 
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Joined: Mon Aug 29, 2005 3:44 am
Posts: 1
I am having some problems with the autotracking IDs-- namely if two of us use the feature our IDs become jumbled because we both generate the same IDs for different threads.

I use a support system and the way they handle this problem is you have assign yourself a two digit unique identifier and then all tracking keys consist of A-Z and 0-9, making my tracking IDs look something like this:

ts-39xs2

This gives 60,466,176 unique IDs while preventing cross contamination due to the user-defined two place prefix.

Is this something that might be added in the future? This jumbling problem is the only thing stopping me from being able to use and promote this application among all the staff in my business.

Thanks!



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