I am in the process of evaluating B&W, so far I like it and its funcionality. I am currently creating a series of templates we use for a SEV1 process in our org. It is great to be able to create individual templates and modify the To,BCC,CC and Subject feilds. The checkbox to clear message fields is great and very helpful.Another great option would be to clear the body of the email. I would like to bring up a template just for information in the body and when I click on the next process (template) it would clear all the fields including the body.
Also is there anyway to modify the error message on the attachment alert.
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