Powerful Outlook Add-ins

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PostPosted: Wed Dec 15, 2010 1:59 pm 
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Joined: Wed Dec 15, 2010 1:04 pm
Posts: 1
The program “Follow Up for Outlook” works 100% at our Windows XP running PC but with at my personal LAPTOP SONY VPCZ1 it does not run!
All our programs are original with their unique and original Serial number all our PC have the latest softwares legally purchased full with their services and updates running to the date (Today) and even this I can make it work at my personal Laptop which is runing with Windows 7 – (All with the latest Patches & Updates) & Office Professional 2003

Please send me your comments since I have benn spendin some many ours to find out the problem or reazon for this program not to work! It does get instolled and even by following every step it does not work when on the other hand on our XP PC it works OK!

I thank you in advance and look foward for your reply!
Best regards
Alex



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PostPosted: Thu Dec 16, 2010 1:11 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

Thank you for evaluating our products, we hope you’ll find them to your liking. You stated that you are intending to purchase a large number of our products, you can check out the special discount rates at http://www.emailaddressmanager.com/pops/volume.html. Also, please note that you can benefit from larger discounts if you choose to buy „paired” products (like, for example, if you buy AFU and Auto Reply Manager, you save $10 off ARM’s listed price).

Regarding your problem, it can have two answers:
1. Outlook may have disabled Auto Follow-Up (it sometimes does that). If so, then please follow these steps: go to your Outlook Help menu -> About Microsoft Office Outlook -> Disabled Items. See if Auto Follow-Up is listed there. If it is, select it, then click on the Enable button and afterwards restart Outlook and everything should work OK.

2. If you’re running Windows 7 64-bit (as I saw that some stores are shipping your model with the 64-bit platform installed), then your issue may be caused by Office 2003. Please uninstall Auto Follow-Up, then download Office 2003 Service Pack 3 from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en and install it, then reinstall Auto Follow-Up and try again.

I hope this fixes your issue, please feel free to contact me again for any questions/suggestions regarding our products. I apologize for my rather late reply, our ISP suddenly went down yesterday and I couldn’t answer any request.

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.emailaddressmanager.com
Follow on Twitter: http://twitter.com/dsdevelopment
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Email: support@emailaddressmanager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
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Email: support@outlook-apps.com



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