Powerful Outlook Add-ins

My computer crashed a while back and i lost EAC (purchased 21/11/05) vers. 3.2 - I've come to reinstall it (vers. 4) with the licence number and it says technical error - I've also emailed you my details to mailto:support@softwrap.com - Please can you help? Many thanks

Hi Lucie,

The error happens because you are trying to activate a v3 license on v4 of our product.

Please email us at mailto:info@emailaddressmanager.com or mailto:support@emailaddressmanager.com with your License Holder Name, mention this forum message and we shall give you instructions on how to activate the v3 license on EAC v4.

Normally, upgrading from v3 to v4 costs $10. But, since you purchased v3 with only a few days before v4 was released, we will give you a free upgrade. However, we need you to email us with the License Holder Name, as instructed above.

The softwrap email address does not lead to us, but to Softwrap.com, which is our payment and electronic software distribution provider.

Kind regards,
Bogdan Pascal

Hi Bogdan,
We purchased Email Address Collector on the 2nd November 2005.
I have just gone to use it and it won't work.
I need to use this today and I am not happy that it's now crippled.
If there is a new version we should be able to use the version we paid for and also we have never been notified of this.

Regards,
Barry.

Hi Barry,

What is the exact error message that you are receiving?

You are not required to update to the latest version in order to use your license. You can still download and use v3.2 from here: http://www.emailaddressmanager.com/eac_setup32old.exe

Regards,
Bogdan