----- Original Message -----
From:
mailto:sling@abuoy.com
To:
mailto:support@softwrap.com
Sent: Friday, April 22, 2005 9:26 PM
Subject: Awaiting License Holder Number & Reference number email
mailto:sling@abuoy.com
Product Email Address Collector
I have downloaded the product eac_setup32.exe installed
but cannot get confirmation ?
Your help would be appreciated
M ROCKETT
further informatiion that may assist you
ASSISTANCE ASAP PLEASE
5. License registration problems.
I tried uninstalling and deleting all files left in folder
Reinstall file eac_setup32.exe (attached)
"Buy Now" option window is missing see screen snap by now. doc attached
To purchase, please download the evaluation version of our product then follow the "Buy Now" instructions from the product startup screen
.
have read all this
5.1. I purchased Email Address Collector™ but I haven't received the registration details, yet. What now?
5.1. The registration system is fully automated. Based on the receipt of your payment, the SoftWrap system will generate and email you the registration details to the address you have provided through the payment form. Please allow up to 30 minutes to receive the registration numbers, from the moment when you made the license online payment.
5.2. I received the registration details by email, but I get an error message when I try to register Email Address Collector™. Why?
5.2. Please make sure that you have correctly took the username and password from our email (the best way is to copy the registration numbers from our email and to paste them into the registration form).
5.3. Do I have to be online during the registration process?
5.3. Yes, the registration process takes place online. Usually, it takes a few seconds to complete the registration.
5.5. I purchased one license. Can I install and register Email Address Collector™ on multiple computers?
5.5. You buy one, you get one. One end-user license is designed to be installed and registered on only one computer. If you wish to install and register your license on multiple computers, you will have to purchase more licenses. On the other hand, you will reissue your registration details every time when you have to reinstall Email Address Collector™ on your computer.