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Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Thu May 30, 2013 5:34 pm 
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Joined: Thu May 30, 2013 5:26 pm
Posts: 1
Hello,

I receive the below error when starting Outlook 2007. This causes the auto reply manager addin to not load and I cannot access auto reply manager. There is no toolbar and auto reply manager does not appear in the toolbars list. I am using version 2.0.115.0 of auto reply manager.

I repaired my installation to no avail and I'd like to avoid reinstalling as I do not want to lose rules that I've already created.

Any help is appreciated!!


At: ARMAddin.cpp (140)
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Error code: 0x80004005
Location: SenderHistory.cpp (73)
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Error code: 0x80004005
Reason: invalid signature
Location: e:\work\CommonLibs\UtilsLib\Serialization.h (162)
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PostPosted: Tue Jun 04, 2013 2:50 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

We apologize for any inconvenience this caused.

First of all, please proceed to our new website, www.outlook-apps.com and download the latest version. Then, install that one and see if it works. If not, you can uninstall ARM and reinstall it without any problems, since your rules won't be deleted.

If you want to back them up before, you can find the files where they are stored at this location: C:\Users\your username\AppData\Roaming\DS Development\ARM.

Please inform us of your findings, we are looking forward to your reply.

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Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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Email: support@outlook-apps.com



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