Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Mon Mar 21, 2011 5:51 pm 
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Joined: Mon Mar 21, 2011 5:35 pm
Posts: 1
I need to be able to send auto responses out from the same email that was originally sent to. I have one Exchange mailbox with two SMTP emails configured on it. I set up a pop account just for outgoing email from my 2nd address. With this set up email to both of my emails address is rewritten by Exchange to come into my primary account, Is there a way for this Outlook add in to check the mail headers for the original destination email? So that it can then select to send out of my pop account if that was the address used.

Example: primary - email@company1.com secondary - email@company2.com

If someone sends to email@company2.com it will go to same inbox as email@company1.com but I need the auto response to be send out from my email@company2.com pop account. Since Exchange routes everything to my one inbox I need this add in to check the mail headers and determine outgoing account correctly.

Exchange 2010, clients windows 7 SP1, Outlook 2007 SP2



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PostPosted: Wed Mar 23, 2011 12:56 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

Thank you for the interest in our products.

Unfortunately, Auto Reply Manager can not do what you ask, but you can achieve the same results with a small workaround:
You can configure the Exchange server so that it inserts a special text in every email it routes from email@company1.com to email@company2.com (you can choose any text you want). Then, configure ARM so that all emails that contain that special text will be sent with the autoreply address from the second account.

Please feel free to contact us again if you require any further assistance.


Best Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
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Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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