Powerful Outlook Add-ins

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PostPosted: Fri Feb 04, 2011 11:45 am 
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Joined: Fri Feb 04, 2011 11:35 am
Posts: 2
Hi ,

I would like to know if your software can send automatic responds to email addresses which are given in the main field "To:".
Actually the options ares :
Reply to all (Autoresponse send email to alls emails)
Reply to cc: (Autoresponde send email only to cc:)
There are no option send email only to "to:"

example
From: mailto:sender@example.com
To: mailto:recipient@example.com
Cc: mailto:copy@hotmail.com

Is it possible to AutoRespond only to recipient@example.com and not to all ?

Thanks a lot for your reply



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PostPosted: Mon Feb 07, 2011 3:32 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

Thank you for the interest in our products.

The answer to your question is yes, Auto Reply Manager provides you with the options you require, as well as an additional one. When you set-up a new rule, upon reaching the "Rule Action" screen, you can select to either reply only to the original sender, to the CC field, to all or even to the addresses specified in the message body. In your example, if you replied to recipient@example.com you would have replied to yourself, so I guess you just meant to the original sender, right?

You can download a trial version of ARM from our site (http://emailaddressmanager.com/outlook/auto-reply.html) and test it on your computer. We are sure that ARM will provide you with the features and flexibility you require, also, if you have any suggestions, then please contact us since we're always interested in users' feedback.

Please feel free to contact us again if you have any other questions.


Kind Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
Follow us on Twitter
Join our Facebook Fan Page
Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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PostPosted: Mon Feb 07, 2011 4:10 pm 
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Joined: Fri Feb 04, 2011 11:35 am
Posts: 2
Hi Andrew,

Thanks for your reply. We have bought the full licence of ARM.
But unfortunately we cannot see in the Rule Action the option to send
only to the "Original Sender" that is "To:".

Your Software only give the ability to AutoRespond to :
- Sender
- CC
- All

but not to the person whose the email was sent to (the email recepient "to: of the email.)

In my post I have given the example (To: mailto:recipient@example.com )

I don't have into the body the email of the recipient
If you have any workarround thanks & regards

Thanks & regards
julien



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PostPosted: Tue Feb 08, 2011 1:51 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello Julien,

Thank you for supporting our products.
I'm sorry, but I don't really understand what you mean. If you select the option to auto-reply to the Sender, then even if the email contained more addresses in the CC, your auto replies will be directed only to the person who sent you the message.

You can't auto-reply to the recipient, since you are the recipient.
So, you have a SENDER@example.com that sends you an email. The email has only one sender, since you cannot receive one message from more than one account (you can't receive an email which was sent from 3 accounts - you will receive the same email three times, each time from a different address).The other options I think are self-explanatory.

For example, I, andrew@example.com send you, julien@example.com a message. I, the sender, will receive your auto-reply. You cannot auto-reply to the recipient of my email, since that is your email address - julien@example.com.
Maybe I don't understand what you are referring to, if this is the case then please explain to me exactly what you want ARM to do and I will guide you through the rule set-up procedure.

I hope this helps and I am looking forward to your reply.


Kind Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
Follow us on Twitter
Join our Facebook Fan Page
Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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