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Not sending replies to overnight messages whilst Outlook clo
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Author:  asbowen [ Mon Oct 11, 2010 12:52 pm ]
Post subject:  Not sending replies to overnight messages whilst Outlook clo

I installed Auto Reply Manager for Outlook onto 2007 with Exchange 2007 on the back end. I set up a rule to reply to all messages to confirm receipt.

Whilst Outlook was open the replies were going to the sender perfectly. This morning when we opened Outlook all of the emails that were on the Exchange server overnight before they came into Outlook didn't send replies, however new emails this morning (since Outlook has been opened) are sending replies.

Any help gratefully received.

PS - the last post I posted, that I received an email to say I had a reply has disappeared and I can no longer view it :(

Thanks,

Alex

Author:  andrew_dsd [ Mon Oct 18, 2010 7:48 am ]
Post subject:  Re: Not sending replies to overnight messages whilst Outlook clo

Hi,

In order to be able to send the automatic replies, you will have to leave Outlook running so that Auto Reply Mananger would be able to function correctly.
The rule might not function if you have set -up a rule in which the software replies during a specified period of time.

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
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