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Author:  asbowen [ Fri Oct 01, 2010 8:13 am ]
Post subject:  Not sending replies to overnight messages whilst Outlook clo

I installed Auto Reply Manager for Outlook onto 2007 with Exchange 2007 on the back end yesterday. I set up a rule to reply to all messages to confirm receipt.

Yesterday whilst Outlook was open the replies were going to the sender perfectly. This morning when we opened Outlook all of the emails that were on the Exchange server overnight before they came into Outlook didn't send replies, however new emails this morning (since Outlook has been opened) are sending replies.

Can anybody help with this one please?

Thanks,

Alex

Author:  andrew_dsd [ Tue Oct 05, 2010 7:06 am ]
Post subject:  Re: Not sending replies to overnight messages whilst Outlook clo

Hi,

In order to be able to use Auto Reply Manager, please leave it running trough the night so that your emails can be sent.
Auto Reply Manager is an Outlook add-in which uses Outlook resources and cannot work if Outlook is not running.

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
www.EmailAddressManager.com
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Email: andrei@emailaddressmanager.com

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