Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Wed Aug 08, 2007 1:26 pm 
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Joined: Wed Aug 08, 2007 1:18 pm
Posts: 2
Lately we are having our reply messages stuck in the drafts folder. Sometimes I get the message "failed to set outgoing account, error code 0X80070057" I then have to manually open each message and click on send. I checked the setup and there is always an outgoing account selected. Any ideas?



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PostPosted: Thu Aug 09, 2007 12:29 pm 
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Joined: Tue Jun 26, 2007 10:48 am
Posts: 103
Hi,

What kind of accounts are you using?(POP3, IMAP, Exchange). Also, please detail the configuration of your rule.

Kind regards.

_________________
Andra Avramescu
DS Development Support Dept.
http://www.emailaddressmanager.com



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PostPosted: Thu Aug 09, 2007 5:38 pm 
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Joined: Wed Aug 08, 2007 1:18 pm
Posts: 2
We use pop3,

rule settings are: (i will only list items that are checked)

accounts and folders filter,
main account is checked
inbox is checked
process all messages added to the selected folder checked

sender filter,
for all incoming messages of the same sender checked

rule action,
reply only to sender checked
set account from which the emails will be sent checked (main account selected)
set message importance to normal checked

message settings,
replace the original email subject with the following line checked (auto reply as text)
message set to plain text



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PostPosted: Fri Aug 10, 2007 8:10 am 
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Joined: Tue Jun 26, 2007 10:48 am
Posts: 103
Hi,

Try to uncheck the option "set account from which the emails will be sent checked (main account selected)" from the rule action. If you have set the Auto Reply Manager to reply only to the messages that come trough this account, it will only send replies using this account.

Kind regards.

_________________
Andra Avramescu
DS Development Support Dept.
http://www.emailaddressmanager.com



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