Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Mon Jan 29, 2007 11:21 pm 
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Joined: Sat Jan 27, 2007 10:22 pm
Posts: 2
Hello!

I can't get the demo to work. Tried Uninstall and Reinstall.
Get that "Softwrap 3" error, but can't get into Documents to delete the file, even though I'm logged into my personal PC as Windows Admin.

But I don't really care about the demo, as long as the real thing works.

I don't want to buy the real thing, and have it not work, because, of course, then I'm out $30.

So - If I can't get the demo to work, will the product still work?

Has anyone else been in my situation?
Did the Email Address Collector work when installed, even though the demo didn't?

Please share with me!

Thanks for your help. :-)
Diane Matson



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PostPosted: Wed Jan 31, 2007 7:44 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
Hi Diane,

The error is triggered by the license protection mechanism - it will not solve anything by purchasing a license. Please contact the licensing provider at mailto:support@softwrap.com and tell them to assist you on the error code 3 problem.

Thank you,
Bogdan



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PostPosted: Sun Feb 04, 2007 12:50 am 
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Joined: Sat Jan 27, 2007 10:22 pm
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Thanks Bogdan!
Just sent off the email.

Crossing fingers, toes, eyes, and legs that this will get resolved so that I might purchase your fine product in the near future.

:-)
Diane



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