Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Thu Nov 29, 2012 12:07 pm 
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Joined: Thu Nov 29, 2012 11:55 am
Posts: 1
i had bought a license for email collector 5 since 29 September until now we didn't receive any licence for this program so while i had informed from mt bank account that the money sent to you
as i had pay with account tickets.technicalsupport please feed me back
note: that i had sent email to 'support@emailaddressmanager.com' with this problem and no one replay for my mail



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PostPosted: Mon Dec 03, 2012 2:02 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

We sincerely apologize for any inconvenience this caused.

What email address did you use when you contacted us? We assure you, we answer all emails received, but maybe something got lost on the way... Also, you should have received the license email in a couple of minutes after purchase – if it didn’t reach you then maybe it got blocked by a spam filter.
Please email us again either at support@emailaddressmanager.com or at support@outlook-apps.com and include the OrderID of the purchase and we’ll get back to you ASAP.

Once again, sorry for the wait and we are looking forward to your reply.

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Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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Email: support@outlook-apps.com



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