Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
It is currently Wed Sep 18, 2019 10:13 pm

All times are UTC




Post new topic Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Wed Jul 11, 2012 1:33 am 
Offline

Joined: Tue Jul 10, 2012 11:49 pm
Posts: 1
Email Address Collector v5.0.123
Outlook 2010
Windows Account Type: Admin

I have been unsuccessful trying to extract e-mail addresses from a specific folder in Outlook.

I choose "extract from all checked folders".
In the filter setting, I choose nothing under the "e-mail address" tab. But I do select filters in the "messages" tab including "extracting addresses from these fields" (I check all boxes here), I set a date restriction of after a specific date and I select "extract addresses only from messages that have the following phrase in their content". Only 5 e-mail address come back and neither one of them match the filters set.

When running from the same outlook folder using no filters, I get 900 search results.

If someone can assist on this, that would be greatly appreciated. Thank you.



Top
 Profile  
Reply with quote  
PostPosted: Tue Jul 24, 2012 1:23 pm 
Offline

Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

We apologize for any inconvenience this caused. Please try extracting like this: in the left part of the screen, check the folder you want to extract from - right click it - choose one of the extract options.
I'm sure that it will work correctly this way, but if it does not, please either post your results here or contact us at support@emailaddressmanager.com and we'll take a closer look.

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group