Powerful Outlook Add-ins

Disappearing Distribution Lists
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Author:  ejefferson213 [ Thu Mar 31, 2011 12:13 pm ]
Post subject:  Disappearing Distribution Lists

Just installed the product and was testing it for the first time and experienced this. When I save my extracted emails to a distribution list, the distribution list disappears from the list. I did a save to a few distribution lists and the behavior was consistent. After the save, the DL disappeared from the list. Closing out and coming back in did not reveal the DL again. Why is this happening?

Thank you.

Author:  DsDev [ Thu Mar 31, 2011 4:56 pm ]
Post subject:  Re: Disappearing Distribution Lists

Is the distribution list disappearing only from the right sided panel of Email Address Collector or if it's also gone from Outlook?

Can you please tell us what Outlook & Windows versions are you using? Also, please let us know if the distribution list is a local one (the default Outlook DL) or if it's a shared DL (managed by an Exchange server).

What happens if you create a new DL via Email Address Collector (right click over your Contacts on the right sided panel to create a new DL)?

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