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 Post subject: EAC crashes
PostPosted: Sat Mar 05, 2011 7:49 pm 
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Joined: Sat Mar 05, 2011 7:10 pm
Posts: 1
I am using version 5.0.114 When I try and extract emails it crashes with various errors. The progress bar fills up with green then goes blank.

the error code is sometimes 0, sometimes C++ visual basic runtime error, sometimes "Failed to open "id not work, p' 00".

Sometimes it reaches 31000 addresses then crashes



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 Post subject: Re: EAC crashes
PostPosted: Thu Mar 17, 2011 12:25 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

I'm really sorry for not replying earlier (we were pretty swamped with the launch of version4 of Bells&Whistles).

Could you please provide us with screenshots of the error screens? Also, please include all info you consider helpful in replicating your issue (like your Microsoft Windows and Outlook versions, what are you doing before etc.).

You can send this info to support@emailaddressmanager.com and will receive a reply as soon as possible.

Again, I apologize for the time you had to wait for my response.


Best Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
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Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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