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Easy Mail Merge 'Freezing Outlook 2007
http://www.emailaddressmanager.com/forum/viewtopic.php?f=1&t=2473
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Author:  GoodallSA [ Wed Feb 23, 2011 4:24 pm ]
Post subject:  Easy Mail Merge 'Freezing Outlook 2007

Hello

I used Easy Mail Merge very successfully a year ago. When I now try to use it, it appears to bring Outlook 'to a halt' ... taking a very long time 'fetching new messages' and 'downloading hierarchy' ... and ultimately 'Outlook stops responding'.

I'm using Outlook 2007. It occurs on both XP and Windows 7 (I've tried both). I IMAP my email accounts.

The only thing that has changed, I believe, is that I've upgraded to version 2.0.186.0

I'm a fan of your product, as it did work very well. However, I've now had to uninstall it, as it appears to be making Outlook unusable.

If you could look into this for me, it would be much appreciated.

Thank you for your help.

Steve

Author:  andrew_dsd [ Thu Feb 24, 2011 4:07 pm ]
Post subject:  Re: Easy Mail Merge 'Freezing Outlook 2007

Hello,

We sincerely apologize for this issue.
We have developed an update that should fix this type of problem, please download and install it from: http://www.emailaddressmanager.com/scripts/Download.ashx?prefix=emm&name=EMM-2.0.216 and try again.

We are looking forward to hearing your results.


Best Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
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Email: support@EmailAddressManager.com

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