Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Wed Feb 23, 2011 4:24 pm 
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Joined: Fri Sep 11, 2009 3:13 pm
Posts: 5
Hello

I used Easy Mail Merge very successfully a year ago. When I now try to use it, it appears to bring Outlook 'to a halt' ... taking a very long time 'fetching new messages' and 'downloading hierarchy' ... and ultimately 'Outlook stops responding'.

I'm using Outlook 2007. It occurs on both XP and Windows 7 (I've tried both). I IMAP my email accounts.

The only thing that has changed, I believe, is that I've upgraded to version 2.0.186.0

I'm a fan of your product, as it did work very well. However, I've now had to uninstall it, as it appears to be making Outlook unusable.

If you could look into this for me, it would be much appreciated.

Thank you for your help.

Steve



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PostPosted: Thu Feb 24, 2011 4:07 pm 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

We sincerely apologize for this issue.
We have developed an update that should fix this type of problem, please download and install it from: http://www.emailaddressmanager.com/scripts/Download.ashx?prefix=emm&name=EMM-2.0.216 and try again.

We are looking forward to hearing your results.


Best Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
Follow us on Twitter
Join our Facebook Fan Page
Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



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