Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
It is currently Tue Sep 17, 2019 4:41 pm

All times are UTC




Post new topic Reply to topic  [ 2 posts ] 
Author Message
PostPosted: Thu Jan 20, 2011 7:55 pm 
Offline

Joined: Thu Jan 20, 2011 7:49 pm
Posts: 1
I undestood that your software is supposed to be able to extract email addresses from PDF files. I have a multipage pdf file that has about 200 email addresses on it and when i run your software in trial mode, it extracts nothing. Did i misunderstand and your software actually cannot provide this operation? If it can, what am i doing wrong.



Top
 Profile  
Reply with quote  
PostPosted: Tue Feb 01, 2011 2:42 pm 
Offline

Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hello,

Please excuse me for replying so late and thank you for the interest in our products.
Normally, Email Address Collector will extract all addresses found in PDF, Word, Excel documents or any non-binary file, but if no addresses are found in your example, then there may be a problem with that PDF's formatting. Does it originate from scanned, paper documents? If not, is it multi-column, or does it have any special formatting/permissions?

If you want, you can send me a part of that document at support@emailaddressmanager.com, and I will see what exactly is going wrong and reply to you immediately.


Kind Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
Follow us on Twitter
Join our Facebook Fan Page
Email: support@EmailAddressManager.com

_________________
Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
Email Productivity Blog
Follow us on Twitter
Join our Facebook Fan Page
Email: support@outlook-apps.com



Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group