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Windows 7 - Email Address Collector has stopped working
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Author:  BSP [ Wed Sep 15, 2010 3:12 am ]
Post subject:  Windows 7 - Email Address Collector has stopped working

I am getting this error every time i open the application. It never gets past the splash screen. Is there a location i can look at log files to figure out why?

Author:  andrew_dsd [ Fri Sep 17, 2010 8:05 am ]
Post subject:  Re: Windows 7 - Email Address Collector has stopped working

Hi,

In order to properly solve your problem, please let me know which is the exact error message that you encounter while trying to use Email Address Collector.
Also i will need to know when exactly do you receive this message.

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
 www.EmailAddressManager.com
Email Productivity Blog: blog.emailaddressmanager.com
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Email: andrei@emailaddressmanager.com

Author:  BSP [ Fri Sep 17, 2010 12:56 pm ]
Post subject:  Re: Windows 7 - Email Address Collector has stopped working

When I open Email Address Collector (I have Outlook open as well), it loads the splash screen and then say Email Address Collector has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

If I select debug, it says Windows is checking for a solution to the problem and then returns me to the same error message as above.

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