Powerful Outlook Add-ins

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PostPosted: Wed Sep 15, 2010 3:12 am 
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Joined: Wed Sep 15, 2010 2:51 am
Posts: 2
I am getting this error every time i open the application. It never gets past the splash screen. Is there a location i can look at log files to figure out why?



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PostPosted: Fri Sep 17, 2010 8:05 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi,

In order to properly solve your problem, please let me know which is the exact error message that you encounter while trying to use Email Address Collector.
Also i will need to know when exactly do you receive this message.

Kind Regards,
Andrew Smith
Service Support Dept, DS Development
 www.EmailAddressManager.com
Email Productivity Blog: blog.emailaddressmanager.com
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Email: andrei@emailaddressmanager.com

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Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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Email: support@outlook-apps.com



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PostPosted: Fri Sep 17, 2010 12:56 pm 
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Joined: Wed Sep 15, 2010 2:51 am
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When I open Email Address Collector (I have Outlook open as well), it loads the splash screen and then say Email Address Collector has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

If I select debug, it says Windows is checking for a solution to the problem and then returns me to the same error message as above.



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