Powerful Outlook Add-ins

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PostPosted: Thu Apr 08, 2010 11:01 am 
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Joined: Wed Apr 07, 2010 10:58 am
Posts: 3
hi
i am still trying your great program but i have found somethings i want to ask you about, like
Error Message appearing in collecting and stopping everything
1- failed to get file information (it do not read the names written in undefined languages as ÓíÑÉ ÐÇÊíÉE.doc)
2- error Code 0x8004170B (documents with a password)

actually i want to buy this program, it will help me in my business but this error make me think many times before purchasing it!!!



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PostPosted: Thu Apr 08, 2010 8:58 pm 
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Joined: Thu Mar 25, 2004 1:52 pm
Posts: 669
Hi,

If the documents are file attachments located in Outlook mail folders, you can simply move them temporarily to a different mail folder in order to avoind being processed by Email Address Collector. Our product can not extract email addresses from password-protected documents - that's why they are password protected, so you can't open them without a password.

Hope it helps,
Bogdan



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PostPosted: Sat Apr 10, 2010 11:42 am 
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Joined: Wed Apr 07, 2010 10:58 am
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not in mail it's in normal Folders
the Case in details
1- i have thousand of Doc files in my Company
some of this files Damaged and Named written in undefined languages as ÓíÑÉ ÐÇÊíÉE.doc (not one or two it's many files) so every time i run Collector it's stop and Error Message appearing (failed to get file information) and stopping everything
2- error Code 0x8004170B (documents with a password) and same if this error Message appear stop every thing.

i just ask if there any way to contain work and skip this error without stop.

if you have solution to fix that or fix it in Program Update please sent to me trail or solution ahmedfawzi55@hotmail.com



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PostPosted: Mon Apr 12, 2010 5:49 am 
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Joined: Thu Mar 25, 2004 1:52 pm
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Just to make sure I get it right: are the documents actually password protected OR are they just damaged?



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PostPosted: Sat Jun 11, 2011 1:58 am 
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Joined: Sun Nov 07, 2010 9:30 am
Posts: 2
sorry for late
about extractor problem in Documents
the most errors for password protected or un-normal character in file Name (???, ...)

and i have this problem in many files as i have more than 250000 Doc CV in this time
many protected with password and i talk about 10000 Cv not small number to go and compress every one manual
and also i have problem in Name file and it's many many files with this problem

so please develop you program to make our work Easer not harder

just note : i try program handle this problems and not stop just extract from all Doc he can without stop this program from Maxprog Team (email Extractor) can you please check it may be you will find the way to solve this problem in your Application

thank you



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