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PostPosted: Sun Jun 21, 2009 10:59 am 
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Joined: Sun Jun 21, 2009 10:49 am
Posts: 1
Hi! Email Address Collector is indeed a great add-in for Outlook however it seems in some cases if there is a typo or some individual secured his word document with a password these errors shows…

    Program Error when EAC searched a file with extension *@yahoo.com.doc
    Program Error when EAC searched a word (.doc) that is password protected.

I hope the DS developer team could resolve this issue and release an update or patch for this bug. Thanks and more power.



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PostPosted: Tue Jun 23, 2009 9:59 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi DSeam,

in order to properly solve your problem is it possible to send us a part of the file from which you are trying to extract at mailto:support@emailaddressmanager.com so wwe can make some tests and see want went wrong.

Kind Regards,
Andrew Smith

DS Development Support Team

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Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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