Powerful Outlook Add-ins

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PostPosted: Wed Jul 11, 2012 1:33 am 

Joined: Tue Jul 10, 2012 11:49 pm
Posts: 1
Email Address Collector v5.0.123
Outlook 2010
Windows Account Type: Admin

I have been unsuccessful trying to extract e-mail addresses from a specific folder in Outlook.

I choose "extract from all checked folders".
In the filter setting, I choose nothing under the "e-mail address" tab. But I do select filters in the "messages" tab including "extracting addresses from these fields" (I check all boxes here), I set a date restriction of after a specific date and I select "extract addresses only from messages that have the following phrase in their content". Only 5 e-mail address come back and neither one of them match the filters set.

When running from the same outlook folder using no filters, I get 900 search results.

If someone can assist on this, that would be greatly appreciated. Thank you.

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PostPosted: Tue Jul 24, 2012 1:23 pm 

Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212

We apologize for any inconvenience this caused. Please try extracting like this: in the left part of the screen, check the folder you want to extract from - right click it - choose one of the extract options.
I'm sure that it will work correctly this way, but if it does not, please either post your results here or contact us at support@emailaddressmanager.com and we'll take a closer look.

Best Regards,
Andrew Smith
Service Support Dept., DS Development
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Email: support@outlook-apps.com

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