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Can't extract email addresses from multipage pdf file
https://www.emailaddressmanager.com/forum/viewtopic.php?f=1&t=2450
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Author:  phantomcom [ Thu Jan 20, 2011 7:55 pm ]
Post subject:  Can't extract email addresses from multipage pdf file

I undestood that your software is supposed to be able to extract email addresses from PDF files. I have a multipage pdf file that has about 200 email addresses on it and when i run your software in trial mode, it extracts nothing. Did i misunderstand and your software actually cannot provide this operation? If it can, what am i doing wrong.

Author:  andrew_dsd [ Tue Feb 01, 2011 2:42 pm ]
Post subject:  Re: Can't extract email addresses from multipage pdf file

Hello,

Please excuse me for replying so late and thank you for the interest in our products.
Normally, Email Address Collector will extract all addresses found in PDF, Word, Excel documents or any non-binary file, but if no addresses are found in your example, then there may be a problem with that PDF's formatting. Does it originate from scanned, paper documents? If not, is it multi-column, or does it have any special formatting/permissions?

If you want, you can send me a part of that document at support@emailaddressmanager.com, and I will see what exactly is going wrong and reply to you immediately.


Kind Regards,
Andrew Smith
Service Support Dept., DS Development
www.EmailAddressManager.com
Email Productivity Blog: blog.EmailAddressManager.com
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Email: support@EmailAddressManager.com

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