Payment & Transaction IssuesDS Development is partnering with Avangate B.V. for handling online payments. If you need assistance related to any online payment issues, such as transaction errors, payment security questions or missing payment receipts, please contact Avangate B.V. on the 24/7 hotline for shopper support:
Tel: +31 88 000 0008 (24 hour support).
You can also contact Avangate by email at firstname.lastname@example.org.
Order LookupYou can view an order status placed by you in the Avangate system. After successful identification, you will be able to see in real time the order status. Click here to load the order lookup page.
Transaction LookupIf you don't recognize a transaction from your account statement, Avangate will assist you with more details about the transaction. Click here to load the transaction lookup page.
Product LicensingIf our licensing system is not clear for you or simply if you need more details related to the licensing mechanism, please contact us.
Volume OrdersIf you wish to purchase a site license (more than 50 licenses), please contact us prior to placing your order and we will instruct you on how to take advantage of our discounts.
Software Service SupportWe offer free electronic service support to all customers and users of the software evaluation versions. You can get support by email, by accessing our service support forum or by studying the online F.A.Q. section.