Powerful Outlook Add-ins

Service Support Forum for DS Development Add-ins and Utilities
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PostPosted: Thu Jun 11, 2009 1:27 am 
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Joined: Thu Jun 11, 2009 1:11 am
Posts: 1
Hi,

this program has been running fine until recently. When a new mail arrives a pop up box appears that says 'Failed to register new message'. If I go to the logs and try to double click and view any entries I get the following message.

'Failed to get message reference. The message you specified cannot be found'. Can anyone help me with this issue please?
regards,
Dave



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PostPosted: Mon Jun 15, 2009 10:10 am 
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Joined: Wed Feb 11, 2009 5:53 pm
Posts: 212
Hi Campbed,

Please let me know which version of Auto Reply Manager are you using, your Outlook version and also your operating sistem.
If it is possible send us a print screen with the error message at mailto:support@emailaddressmanager.com

Kind Regards,
Andrew Smith

DS Development Support Team

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Best Regards,
Andrew Smith
Service Support Dept., DS Development
http://www.outlook-apps.com
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