1. you must use Microsoft Outlook 2000, 2002, 2003 or 2007, otherwise Bells & Whistles is useless;
2. download & install Bells & Whistles (just follow the installation guide);
3. start Microsoft Outlook and you will notice a new toolbar displayed on your main Outlook window, called Bells & Whistles for Outlook.
4. access that toolbar and tweak whatever productivity features you want to use.
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Bogdan Pascal
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DS Development
Outlook Add-ins and Outlook Productivity Solutions
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http://www.emailaddressmanager.com