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Easy Mail Merge for Outlook - report error http://www.emailaddressmanager.com/forum/viewtopic.php?f=9&t=2401 |
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Author: | puzzeld [ Mon Sep 13, 2010 12:25 pm ] |
Post subject: | Easy Mail Merge for Outlook - report error |
Our company is using this program for about a year with great success however in the past month easy mail Merge is unusable. Below is the error we are getting: Details: Failed to retrieve session message template. At: InspectorUI.cpp (936) ----- Description: Invalid pointer Error code: 0x80004003 Location: InspectorUI.cpp (936) ----- Easy Mail Merge for Outlook version: 2.0.186.0 Outlook version: 12.0.0.6535 OS version: Microsoft Windows XP (Build 2600.xpsp_sp3_gdr.100427-1636 : Service Pack 3) Version 5.1 Application store folder: C:\Documents and Settings\Cbreckin\Application Data\DS Development\EMM\ MS Word Editor: N/A Microsoft Exchange Server: No Uses COMAddins: ProgID: ColleagueImport.ColleagueImportAddin Description: Microsoft Office SharePoint Server Colleague Import Add-in Connect: True ProgID: EMMAddin.Connect Description: Easy Mail Merge Connect: True ProgID: HIEOutlookPlugin.Connect Description: HIEOutlookPlugin Connect: True ProgID: Microsoft.OMSAddin Description: Microsoft Outlook Mobile Service Connect: True ProgID: Microsoft.VbaAddinForOutlook.1 Description: Microsoft VBA for Outlook Addin Connect: False ProgID: UmOutlookAddin.FormRegionAddin Description: Microsoft Exchange Unified Messaging Connect: True I'm not getting much help from DS Development technical support. Need help because I don't know where to go with this. |
Author: | puzzeld [ Tue Sep 14, 2010 2:33 pm ] |
Post subject: | Re: Easy Mail Merge for Outlook - report error |
Problem fixed. After further investigation, we have found that Microsoft VBA for Outlook Addin must be enabled and it must be working. Our Microsoft VBA for Outlook Addin was disabled. It is a week now since we have e-mail several messages to DS Development Support but we still do not have any respond from them. Shame |
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