Powerful Outlook Add-ins

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PostPosted: Sat Mar 11, 2006 10:09 am 
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Joined: Sat Mar 11, 2006 10:03 am
Posts: 1
Hi,
I am currently evaluating DS mail merge. During my evaluation I found that while I can compose an email using all of outlook's features such as font colour , highights, adding graphs and charts etc, when I preview / send using mail merge, it seems to strip out all the formats and send it as plain text. My settings are at rich text already. Can u please help. This is the only thing that is making me hesitate from buying the product.
thanks



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PostPosted: Mon Mar 13, 2006 10:50 am 
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Joined: Tue Oct 04, 2005 9:09 am
Posts: 182
Hi,

Sorry for the late reply.

Do you use MS Word as the default email editor? If yes please try to use Outlook's default email editor. Simply uncheck "Use Microsoft Office Word *SPAM* to edit e-mail messages" and "Use Microsoft Office Word *SPAM* to read Rich Text e-mail messages" options from Tools->Options->Mail Format.

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Dan Pascal
DS Development
http://www.emailaddressmanager.com



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PostPosted: Tue Mar 21, 2006 11:07 am 
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Joined: Tue Mar 21, 2006 11:04 am
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I'm having the same problems. Outlook (Outlook 2003 SP 2 on XP sp2) is set to handle RTF internally without an interference from Word.

All the formatting is still removed when I send the emails.

Anything else worth trying?



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PostPosted: Tue Mar 21, 2006 11:18 am 
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Joined: Tue Oct 04, 2005 9:09 am
Posts: 182
Hi,

Easy mail Merge doesn't work well while the email is in Rich Text format. Try to use HTML as email format as it supports all the email formatting just like Rich Text.

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Dan Pascal
DS Development
http://www.emailaddressmanager.com



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